Common Login Issues

Lost or Forgotten Password

If you have lost or forgotten your account password:

  • Click “Lost your password?” on the login screen. 
  • Enter your username or email address. Be sure to use the email address associated with your account. 
  • You will receive an email to reset your password. The new password you set must be at least 12 characters long.
  • If for some reason you do not receive the email, please wait at least 10 minutes before attempting another reset. 

Note: You do not have to have an account to place an order!

If you are still having trouble logging into your account, please email info@boulderholisticvet.com or call 720-503-6646 and we will generate a new password on your behalf. We are here to help!