100% Unconditional Satisfaction Guaranteed
We want you to be over delighted about your experience with us.
Our policy is simple. If you’re not 100% totally, completely, and unconditionally satisfied for any reason whatsoever, return it! We’ll happily accept packages within 365 days of the sale date and we’ll give you a complete refund. Oh ya, we’ll also pay for the return shipping. All we ask is that the product is not used or expired, is in the same condition you received it and is in the original box and/or packaging.
Need to Return Something?
Give our friendly customer service team a call at 720-503-6646. We’ll be happy to give you instructions for returning your product.
You can also initiate a return. You will need your order number and zip code to initiate the return. Once entered, you’ll receive a return slip to use with a small flat rate box (i.e. the one your product arrived in).
If you ordered a large amount of products, please contact us at 720-503-6646 for further instructions. Have a great day!
Boulderholisticvet.com does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, Boulderholisticvet.com does not take title to the refunded item.